Frequently Asked Questions

How long does shipping take?

Orders are typically processed within 2-5 business days. Delivery time depends on your location, usually 3-7 days after processing.

What payment methods do you accept?

We accept Cash on Delivery (COD), GCash, and Credit/Debit Card.

Can I return or exchange an item?

Yes — items can be returned or exchanged within 7 days of delivery, as long as they are unused and in their original packaging.

How do I track my order?

Log in to your account and visit "Order Status" in the footer to see all your past orders and their current status.

Are your products authentic?

Yes, all products sold on OST1 Sepaktakraw Sporting Goods Shop are 100% authentic, sourced directly from authorized brand partners.

How can I contact customer service?

You can reach us anytime through our Contact Us page or by emailing connect@ost1sepaktakraw.example.

Didn't find what you're looking for? Contact us and we'll be happy to help.